An Account Manager role where you run a major grocery retail relationship day to day.
Account Manager – Grocery Retail
Hampshire
Hybrid: 3 days on site / 2 days from home
£45,000-£55,000 basic, depending on experience (salary only, no car or bonus)
Permanent
The Opportunity
We’re supporting a well-established international food business with the appointment of an Account Manager.
You’ll take ownership of a major UK grocery retail account. You’ll be the customer’s main day-to-day contact, working closely with the Managing Director and the wider key account team.
This is a hands-on, customer-facing role. It isn’t a senior national account position, and it isn’t a desk-based admin job either. It’s about keeping a large account running well, solving problems quickly and finding ways to grow it.
Food knowledge isn’t required. The business will teach the product, supply chain and culture. What matters is that you know how to look after a retailer properly.
Key Responsibilities
- Act as the main contact for customer queries, commercial updates and issue resolution.
- Prepare account reports, meeting packs and performance summaries using sales, store and market data.
- Support range reviews, new product listings, product setup and customer-specific admin.
- Identify growth opportunities across range, merchandising, promotions and category initiatives.
- Work with QC, logistics, demand planning and stock control to protect service levels.
- Partner with marketing on brand activity and in-store activation for your account.
What We’re Looking For
You’ll be an account manager or junior national account manager with direct experience of a major UK supermarket or discounter account. Your background could be food, chilled, ambient grocery, drinks or wider FMCG: anything that sells into the major retailers.
Experience of the discount channel, and an understanding of how it differs from the mainstream supermarkets, would be a real advantage, but it isn’t essential.
You’ll be confident with data and Excel, comfortable presenting to a customer, and organised enough to keep several stakeholders and priorities moving at once. German and a full driving licence would be useful but aren’t essential.
Why Join?
You’ll take early ownership of a large account with a long-established international business, working alongside experienced commercial leaders rather than several layers away from them.
It’s a strong platform to build experience across account management, category and commercial execution, with exposure to major UK retail customers from day one.
The package is a straightforward £45,000-£55,000 basic salary depending on experience, with no car or bonus element, and hybrid working of 3 days on site and 2 from home.
If you’re interested in learning more, we’d be happy to have a confidential conversation.
